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Posted: November 19th, 2022
Consumer advocate
In the current trend of manufacturing and processing food and drinks, it has proven that consumers need protection from the companies conducting the production and processing. Specifically, in the tobacco industry, the consumers and the members of the public should be informed on the effects tobacco has on the human health, social life as well as the economical part of it (Caudill, & Murphy, 2000).
The consumers should be and must be protected from unfair misleading or aggressive selling practices (Svantesson, & Clarke, 2010). The consumers of tobacco should be informed of its health hazards and the product side effects. The company should also include all the ingredients used to manufacture the product since the consumer has no or little knowledge of the product, its ingredients as well as its effects upon consumption. Additionally by informing the consumer about the side effects, he or she is in a better position to make sound decision when on purchasing the commodity (Raymond, 2012).
Under capitalism, corporate are forced to produce quality goods and services at an affordable price in order to increase the sales and profit (Ferrell, & Fraedrich, 2016). Additionally, most of the stakeholders in various companies influence and helping in making major decisions (Ferrell, & Fraedrich, 2016).
Although many companies claims that they place the customers interest first, technically it has been proven wrong. It is difficult for an organization to fulfill its desires as well as the consumers’ interest. In private sectors, the company’s interest comes first which is increasing the market share as well as increasing the profit gain (Caudill, & Murphy, 2000). Taking Tobacco Company as an example, the company aims at making profit. The manufactures have the knowledge that smoking tobacco is harmful to human health which causes cancerous diseases, addiction and even affecting passive smokers. However, despite having this knowledge the company continues to produce the product as well as advertising it using the social media. The aim of the company is to make profit and hence they don’t care the effects the product will have on the consumer upon consuming it.
References
Caudill, E. M., & Murphy, P. E. (2000). Consumer online privacy: Legal and ethical issues. Journal of Public Policy & Marketing, 19(1), 7-19.
Ferrell, O. C., & Fraedrich, J. (2016). Business ethics: Ethical decision making & cases. Nelson Education.
Raymond, A. H. (2012). It Is Time the Law Begins to Protect Consumers from Significantly One-Sided Arbitration Clauses Within Contracts of Adhesion. Neb. L. Rev., 91, 666.
Svantesson, D., & Clarke, R. (2010). A best practice model for e-consumer protection. Computer Law & Security Review, 26(1), 31-37.
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