Posted: September 5th, 2023

Assignment 2: Religious Health CareReligious Health Care operates in a community

Assignment 2: Religious Health CareReligious Health Care operates in a community of 225,000, called
Middleville. Summary statistics on Religious and its competitors, from the AHA Guide, are shown in Table
1. All of the organizations in the area are not-for-prot. Although Samaritan Hospital and Protestant
Hospital have religious origins, they now view themselves as secular, not-for-prot organizations.
The governing board of Religious hired a consulting company to evaluate its strategic performance. As part
of the consultant’s evaluation, several leaders of Religious’ units were asked their perspective of the
organization’s performance.
You are working for the consultant. Your job is to identify the issues from the response that should be
considered further by the consultant team and possibly discussed with the governing board and the CEO.
The rm has a rule, “Never oer a criticism or negative nding without suggesting how the client

organization can correct it,” so you must indicate what sort of correction would be recommended as part of
your list. Because you know there were about two dozen other interviews, you decide you should rank your
issues in importance, to make sure the most critical are discussed.
Write a six to eight (6-8) page paper in which you:
1. Describe the ve (5) important elements of the governing board’ s agenda for areas of improvement in
core functions.
2. Many organizations now use a balanced scorecard or multiple dimensions of performance measurement,
such as productivity, prot, market trends, quality, patient satisfaction, and worker satisfaction. Describe
three (3) key performance dimensions (other than those mentioned here) and include specic measures
that Religious Health Care could use to improve overall institutional performance.
3. Determine the performance measures Religious Health Care could use to evaluate nursing sta
performance in its Emergency Room. Explain the rationale for each performance measure.
4. Suggest the steps that should be taken next by Religious Health Care to get better at managing specic
patient groups. Explain the rationale for each step.
5. Decide what strategies Religious Health Care could implement to enhance its public image and increase
market share. Explain the rationale for each strategy.
6. Describe two (2) technology-based data-collection strategies that Religious Health Care could use to
conduct an internal management audit.
7. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not
qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides;
references must follow APA or school-specic format. Check with your professor for any additional
instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the
course title, and the date. The cover page and the reference page are not included in the required page
length.
The specic course learning outcomes associated with this assignment are:
Explain how public policy has shaped the development of the U.S. healthcare system.
Examine how healthcare management concepts and theories are applied to critical issues in healthcare
organizations.
Analyze the critical management issues, purpose, functions, and performance measures of dierent
departments within healthcare organizations.

Use technology and information resources to research issues in health services organization
management.
Write clearly and concisely about health services organization management using proper writing
mechanics.