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Posted: April 13th, 2023
Dr. Rachael Malk essay
Khoa Luong
To apply my skills and 2 year experience from working at the PNC bank into real estate area.
Skilled at communicating with clients and making business recommendation.
Offer highly professional attitude and analytical skill.
Work experience
Branch Sales and Service Representative
PNC bank
Consulted customers with bank account issues
Opened and oversaw customers’ accounts
Offered appropriate products and services to
customers based on their needs
Trained occasionally new employees to use system and
to have conversation with customers
Helped my branch win Branch of the Region award for
performing great work
03/2017 – 08/2019 BURKE, VA, UNITED STATES
Cash Management Service Teller
Loomis Armored Corp
Processed daily money transactions
Processed clients’ orders and secured money in bags
based on order tickets
Verified money vault total at end of day
07/2016 – 03/2017 SPRINGFIELD, VA, UNITED STATES
Event Specialist
Advantage Solutions
Presented products and consulted customers based on
individual need and interest
Successfully improved consumer buying experience
through customer satisfaction survey
10/2015 – 03/2016 CHANTILLY, UNITED STATES
Education
Business Administration | Bachelor’s
Strayer University
06/2016 ARLINGTON, VA, UNITED STATES
Education
Civil Engineering | Associates
Northern Virginia Community College
05/2012 ANNANDALE, VA, UNITED STATES
Skills
Microsoft Office Suite
Calyx Point
Understanding of Loan
Processor position
Customer Service
Communication
Strengths
# Analytical and problem-solving skill in a fast-paced
environment
# Ability to work as an individual and as a team
member
# Detail-oriented with ability to understand what new
business customers need
# Ability to prioritize multiple tasks within team
environment
# Interpersonal skill
7734 Donnybrook Court, #106, Annandale
22003, United States
7033406779
khoahongluong89@gmail.com
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