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Posted: April 4th, 2022
Configuration Management and Change Management Practices
Configuration Management and Change Management Practices
Name
Institution
Configuration Management and Change Management Practices
Change management practices refer to a collection of approaches applied to prepare, support, and assist people and teams in an organization in making organizational change. As such, these practices deal with the transition or transformation of organizational core values, goals, technologies or processes. Updating and implementing such practices has several benefits. For instance, the practices will allow the organization evaluate and comprehend the need and the effect of change, align resources within the business to bolster the change, decrease the time required to execute the change, support personnel and assist them to understand the process of change, and minimize resistance to change and minimize the likelihood of change failure (Charantimath, 2011).
There are several best practices for change management process. These include defining clear goals in a timely manner, identifying resources that are required to make change a success, engaging staff and encouraging their participation, communicating frequently and openly, being honest and transparent, and documenting and making information easily accessible (Kotter, 2012). It is also paramount to update everyone on the new materials, procedures and policies in a timely way. Systems changes to hardware and software, and business operations should be documented and those documents should be made easily accessible and shared with personnel.
The configuration management plan is outlined as below:
1. Introduction (provides an overview of the whole document)
• Purpose
• Scope
• Definitions, Abbreviations, and Acronyms
• References
• Overview (describes how the document is organized)
2. Software Configuration Management
• Organization, Roles, and Interfaces (describes people who are responsible for performing certain CM activities)
• Tools, Environment, and Infrastructure (illustrates the computing environment and software tools to be utilized in fulfilling the functions of CM all through the project)
3. Configuration Management Program
• Configuration and Change Control (describes the changes that are to be executed in the computing and business environment)
References
Charantimath, P. M. (2011). Total quality management. Pearson Education India.
Kotter, J. P. (2012). Leading change. Harvard Business Press.
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