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Posted: May 1st, 2022
Module 05 Discussion – Remaining Calm
Module 05 Discussion – Remaining Calm
There are times when a nurse must provide care for a client who
is agitated and verbally or physically aggressive. The client may
be psychotic, but the nurse must, in each case, remain in control
of his/her own feelings, and intervene in the most appropriate
manner.
After watching a segment regarding a violent client at Bellevue
Hospital, answer the questions below. It’s not necessary to critique
the staff in the video, just think of how you might respond.
Violent Client at Bellevue Hosptial Video
Describe a time when a client was rude or verbally abusive to you.
How did you react?
What skills were necessary to maintain a professional, caring,
therapeutic relationship?
How did you best communicate with this client?
What did you learn from this experience?
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