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Posted: April 9th, 2022
This week you are introduced to the importance of teams,
PART A
This week you are introduced to the importance of teams, and you will share about your experiences working in teams, preferably workplace teams.
This week’s resources cover what a team is, why a team is important, and what teams do. What are some of the best experiences you’ve had working as a team? Why were they so successful? What was the worst team experience you’ve had? What made it tough to be on that team?
PART B
Please respond to the following:
Explain how you expect this course(OPERATION MGMT) will help you move forward in your current or future career.
From the Zappos video, analyze the role that customer service plays in business and determine the service management skills at Zappos. Evaluate the different way(s) that Zappos creates a superior customer service experience. Evaluate how operations and management activities impact the management of goods and services that Zappos provides.
Zappos Cofounder Tony Hsieh, 46: The entrepreneur co-founded Zappos in 1999 and pioneered many of the online and corporate strategies in use today.
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APARTMENT
This week, you will learn about the value of teams and discuss your experiences working in teams, ideally workplace teams.
This week’s resources explain what a team is, why they are vital, and what they do. What are some of your favorite team-building experiences? What was their secret to their success? What was the worst team experience you’ve had? What made being a member of that team difficult?
PART B
Please respond to the following:
Explain how you expect this course(OPERATION MGMT) will help you move forward in your current or future career.
From the Zappos video, analyze the role that customer service plays in business and determine the service management skills at Zappos. Evaluate the
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